You’ll hear from implementers and evaluators from all over North America who will share their unique perspectives, experiences, best practices and, most importantly, lessons learned on the rapidly changing and diverse worlds of energy efficiency program implementation and evaluation. We’ll also focus on strategies to integrate evaluation and implementation into the planning process to achieve incrementally better outcomes in residential, small business and large C&I programs and highlight unique evaluator and implementer collaborations.
Tuesday, May 10
Pre-conference Training Courses* 8:00 AM - 3:30 PM
Navy Yard Tour * Noon - 3 PM
Utility-only Roundtables 4:00 - 5:30 PM
Evening Reception 5:30 - 7:00 PM
New Member/New Professional event 7:15 - 8:15 PM
Wednesday, May 11
Sessions 8:30 AM to 5 PM
Evening Reception 5:00 - 6:30 PM
Thursday, May 12
Sessions 8:30 - 11:45 AM
Closing Plenary and Lunch Noon - 1:30 PM
Training courses, breakfast, lunch & break times are not displayed, the conference schedule will list all events.
Member: $695 USD
Non-member: $895 USD
Speakers, Moderators and Board Members: $350 USD
Full-time student: $75 USD ***
*** To qualify for the student rate, student registrants must fax their school id and class schedule to (480) 704-5905.
** To qualify for the 3 member special, you must register your 3 active members at the same time. Due to increasing credit card fees, we can not credit back attendees if they have already registered.
* Separate Fee and/or Registration
Early registration and the 3 Member Special: 3 active members for $1600 USD** expired on April 21, 2016.
Pre-conference Training Courses*
May 10, 2016
8:00 am - 3:30 pm
Group Member Points - 3
Understanding the Electric Utility Industry Today … and the Business Challenges of Tomorrow
Trainer: Bob Mason, Bayboro EC, Inc.
This pre-conference course provides an essential overview of the fundamental structure and components comprising today’s Electric Utility Industry and Business. Designed for new and recent energy-service professionals who are working in, and with, electric utilities, participants will gain insight on how to enhance and expand quality energy services. A solid knowledge base in the workings of the industry and the transformational developments on the horizon are vital to building ongoing engagement with, and greater value for, the utility’s customers.
Serving Customer Demand for Electricity
Beginning with Edison & Tesla; development/building of an electric generation and supply grid
• Understanding the wire-based transportation of electricity
• Generation alternatives
• Growth of the customer base
Understanding Utility Planning Requirements and Activities
Meeting Demands of a growing and changing industry
• Load-Duration Curves; Daily, Seasonally and Annually
• Technology changes / Customer changes
• “Big Data” availability and use
Industry impacts from Oil Embargos; then Open-Access Transmission; now Climate Change
• Federal: FERC, DOE, EPA, PURPA
• State: Legislatures and Utility Commissions
• Adoption of Renewable Portfolio Standards (RPS) and Energy Efficiency Resource Standards (EERS)
Distributed Energy Resources and Generation Provisions
The Emergence of Renewable Generation and Rise of Independent Energy Suppliers
• Today’s and tomorrow’s realities of Solar, Batteries (storage), Microgrids, and the IoT
• The “Duck Curve” / Net Metering Impacts and Issues
• Need for utility customer engagement; what should you do next?
How to Build, Implement, and Evaluate a Customer Engagement Program
Trainers: Laura Orfanedes, Fiveworx and Linda Dethman, Research Into Action
In this course, experts in energy efficiency marketing and evaluation will present a set of guidelines and best practices, accompanied by applied exercises, that will step course participants through the planning/design, implementation, and evaluation requirements for a modern, integrated, and efficient customer engagement platform for demand side management (DSM) (energy efficiency, demand response, renewables) programs.
• Building a consumer insight approach with consumer research, data, and analytics
• Mapping the customer journey and touch points
• Identifying interventions that engage customers
• Designing relationship marketing approaches for engagement campaigns
• Planning and executing effective, engaging and personalized communications and messaging
• Creating or re-designing effective websites, mobile applications, and online platforms
• Selecting the right key performance indicators to measure performance
• Planning and implementing for optimum tracking, reporting, and evaluability
• Organizing companies and teams to support customer engagement.